Important Information: Beware of Social Security Scam Mail
Jun 1, 2024
Fact Checked
As we assist you in navigating the process of applying for Social Security Disability benefits, it's crucial to stay vigilant about potential scam mail that may appear to be from the Social Security Administration (SSA) or related to Social Security. Below is a guide to help you distinguish between legitimate communications from us and fraudulent ones designed to exploit your situation.
While almost all of our communication is virtual (through email to text), should we mail anything via snail mail, it will follow the below guidelines:
Official Correspondence: We will send you official letters and documents directly from our office. These will have our official letterhead and contact information.
Case Updates and Requests: You may receive updates about your case status or requests for additional information directly from our office.
Rest assured, the Social Security Administration will never:
Threaten you with arrest, legal action, benefits suspension, or bank account seizure if you don't comply with a request.
Suspend your Social Security number.
Offer to shift your Social Security money to a “safer” account.
Demand you make a payment immediately.
Ask you for specific payment methods—such as prepaid debit cards, gift cards, online payments, mailed cash, or cryptocurrency. Scammers request these forms of payment because they’re more difficult to trace than other methods.
Promise to increase your Social Security benefits if you comply with a certain request (e.g., make a payment or verify personal info)
Contact you via social media platforms (e.g., Facebook)
Request that you return a call to an unknown number.
Common scam tactics to watch out for:
Fake SSA Letters
Scammers may send letters that look official, claiming urgent action is needed on your Social Security benefits. These letters often demand payment or personal information. Remember, SSA will not ask for sensitive information or payment via mail.
Phishing Emails
Be cautious of emails that appear to be from SSA or related entities. These emails may contain links or attachments designed to steal your personal information. Always verify the sender's email address and never click on suspicious links.
Fraudulent Benefit Offers
Scammers might offer you "special benefits" or claim you are entitled to additional payments if you provide personal information or make a payment. SSA will not offer special benefits through unsolicited mail or email.
Payment for Documents:
You might receive offers to purchase copies of your Social Security records or other documents. Remember, you can obtain these documents directly from SSA at no cost.
If you receive any suspicious mail or have any doubts about correspondence you receive, please do not hesitate to reach out to us. We're here to help you navigate this process safely and securely.
BOTTOM LINE: If you have any questions or concerns about any communication you receive, always contact us first. We're here to assist you and ensure your personal information remains protected.